Grimoire

Support

Help with Grimoire: MTG Deck Builder

Need a hand, found a bug, or have a feature request? We read every message.

To help us resolve issues faster, please include your account email, your device model and iOS version, and a description of what you expected to happen.

Frequently Asked Questions

How do I build a deck?

Add cards to your collection, then open the Build tab and choose a commander. Grimoire assembles a legal 99-card deck from cards you own, balanced for mana curve and synergy. You can pick a strategy, or describe the deck you want in plain English with the AI Deck Brief.

Why are some cards missing from my deck?

Grimoire only builds from cards in your collection, and every deck respects Commander legality and your commander's color identity. Cards outside that color identity, or on the Commander banlist, are excluded automatically.

What does Premium include?

The free tier lets you save up to three decks. Premium adds:

• Unlimited saved decks
• AI Deck Brief — describe a deck in your own words and get a tailored build

Premium is available as a monthly or annual subscription.

I bought Premium but the app still shows me as free

Open the paywall screen and tap Restore Purchases. Purchases are tied to your Grimoire account, so make sure you are signed in with the same account you purchased on. If it still does not unlock, email us and we will sort it out.

Does Premium work on the web app too?

Yes. Purchase Premium in the iOS app, then sign in to the web app with the same account and your Premium features are unlocked there as well. Premium cannot currently be purchased on the web.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID and are managed in iOS Settings, not in Grimoire:

1. Open the Settings app
2. Tap your name, then Subscriptions
3. Select Grimoire to change or cancel your plan

Cancelling stops future renewals; Premium remains active until the end of the paid period. Refund requests are handled by Apple at reportaproblem.apple.com.

How do I delete my account?

In the app, open the Home tab and tap Delete Account. You will be asked to confirm twice. This permanently deletes your account, your entire collection, and all saved decks. This cannot be undone, and it does not automatically cancel an active subscription — cancel that separately in iOS Settings.

I forgot my password

Email app.support@dankodev.com from the address on your account and we will help you regain access.

Contact Information

DankoDev, LLC
Email: app.support@dankodev.com
Website: dankodev.com